Service and Support

Our Service and Support Agreement is based on the business cycle, wherein we satisfy a comprehensive range of accounting and business services, provide timely consultation as your business or tax situation evolves, and respond to your diverse needs as they arise. This is an ongoing process. We perform a multitude of less obvious tasks along the way which are necessary to complete the periodic services you expect. The work we do behind the scenes, in conjunction with regular consultation, brings your business out of the past and into a business cycle which functions on a forward-looking basis. 

 

The Agreement is tailored to your business needs and includes a selection from the following comprehensive services and ongoing support, for a predetermined value not billed by the hour:

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Communication

• Regularly scheduled meetings, consultations, and phone support to discuss the following:

  • Business cycle responsibilities and expectations

  • Business analysis and projections

  • Accounting

  • Transaction analysis

  • Business operations, budgeting, short-term and long-term goals

  • Ongoing tax, payroll, and bookkeeping cycle upkeep

• Communication with persons or entities such as employees, financial institutions, government agencies, and insurance agencies as needs arise.

Reliance

• Business tax returns

• Individual tax returns for shareholders/owners and dependents

• Year-end accounting adjustments and closing of books

• Bookkeeping

  • Check and deposit data entry based on client information and coding, as needed

  • Credit card entry based on client coding, as needed

  • General and administrative check creation and/or input based on client information

  • Monthly bank reconciliations for all bank accounts

  • Monthly bank reconciliations for all credit card accounts

• Payroll

  • W-2s/1099s and 4th Quarter Payroll Tax Report

  • 1st, 2nd, and 3rd Quarter Payroll Tax Reports

  • Payroll process

  • Worker’s comp and general liability insurance filing

  • EFTPS management

  • Direct deposit setup

• Analysis of Alaska State entity documentation to determine status and compliance

• Resolution of any Alaska State entity documentation and compliance issues

• Annual determination of corporate meeting minutes

Efficiency

• QuickBooks Cloud hosting

• QuickBooks Payroll subscription

• Training in QuickBooks as needs arise

• Deposit tracking and entry in conjunction with bookkeeping software used by the business

• Analysis of current processes and systems to determine opportunities for process simplification, proper reporting assurances, options for benefits, and structural efficiency

• Primary training for owner-members in bookkeeping and payroll (including the development of custom process documents or checklists by Feniks & Company).

Guidance

• Basic tax planning and tax situation monitoring

• Assistance with payroll issues as needed, to include the following:

  • Owner compensation calculations and retirement work

  • Fringe benefit recording

  • Recording and reporting bonus payroll

  • SIMPLE IRA calculation and payment assistance

• Assistance with bookkeeping issues as needed, to include the following:

  • Analysis and simplification of chart of accounts

  • Journal entries

  • Monthly bank reconciliations for all bank and credit card accounts

• Assistance with licensing filings and correspondence on request.

• Assistance with Tangible Property Regulation compliance

• Retirement planning, to include 401(k) management and resolution of compliance issues as needed